Shipping policy

Effective Date: 29 July 2026

Order Processing

Orders are processed within 1–2 business days after successful payment.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

Estimated delivery times:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 4–7 business days
• Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

Order Tracking

Once your order has been dispatched, you'll receive a tracking link via email or SMS.

Incorrect Address

Please ensure your shipping address is accurate.

AXIVE is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by customers.